Support · Help with our apps

How can we
help?

If something isn't working, write to us. There is a human on the other end.

№ 01 · The fastest way

Email support.

Send us a note describing what happened, what device you're on, and the app version if you know it. We reply to every message.

support@sandcollective.co
№ 02 · Common questions

Read the guides.

Each app has its own short help page covering setup, troubleshooting, and what to do if you're stuck.

App guides — coming soon
№ 03 · Privacy & data

Your data.

To request a copy or deletion of any data we hold about you, email us. We respond within 30 days, often sooner.

Read our privacy policy